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E-privacy Directive worries Telecomms companies

Z-Net UK jhas today published an article regarding a new law: The E-Privacy Directive. This new law will take effect from March; it will force telecommunications providers to inform customers about data breaches. In addition, the banking, healthcare and small business sectors are being considered for inclusion in this data-breach notification law by the European Commission.

The European Network Information Security Agency (ENISA) is worried about the launch of this law, stating that it will be a “key challenge for organisations”, and “Gaining and maintaining the trust and buy-in of citizens that their data is secure and protected represents a potential risk to the future development and take-up of innovative technologies and higher value-added online services across Europe”.
 
Naturally, telecommunications companies are worried about the damage notifying the public of a breach will do to their reputations and brands; and data protection regulators fear that an increase in notifications will put a strain on the services they provide.

Public confidence has been shaken of late, with some data breaches gaining a high profile within the media, especially since the introduction of monetary fines – namely Hertfordshire County Council and employment services company A4e.
“Every day there seems to be headlines that personal data has been leaked, that someone has found a laptop on a train,” Enisa data-breach expert Sławomir Górniak told ZDNet UK.

To read the full artcile, please go to http://www.zdnet.co.uk/news/security/2011/01/14/enisa-telecoms-companies-are-wary-of-data-breach-law-40091437/ now.

Comment
Absolute Data works with many organisations to reduce or eliminate the risk to the personal information that they hold about individuals. The “softer side” of privacy risk management such as staff training and having documented procedures is often overlooked and under-funded in organisations and an area where we can have a big impact for a modest investment. 

By having a documented procedural system for data management, the chances of getting it right first time will be increased. By reviewing such systems, organisations will continually improve data management systems. This is something that Absolute Data does and can help you with. 

For further information, please contact us now at info@absolute-data.co.uk.