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Plymouth City Council fined £60,000 by Information Commissioner

The Information Commissioner’s Office (ICO) has issued a £60,000 monetary penalty to the Council after the ‘details of a child neglect case were sent to the wrong recipient’.

Highly sensitive information was held in the report – including allegations of neglect and ongoing care proceedings.

The fine was imposed after the ICO discovered that there was no secure system in place for printing reports containing sensitive personal data, and that the council had also failed to take reasonable steps to ensure reports were checked before they were sent out.

Stephen Eckersley, Head of Enforcement at the ICO, said:

“It would be too easy to consider this a simple human error. The reality is that this incident happened because not enough care was being taken within the organisation when handling vulnerable people’s sensitive information.

“The distress this incident will have caused the people involved is obvious, and the penalty we have issued today reflects that.”